REMAX DOORS SERVICE & SUPPORT
Preventative Maintenance
Service Plans for Industrial
Doors
Protect performance, reduce downtime and keep your industrial doors operating reliably.
ENTER WITH CONFIDENCE™
REMAX DOORS SERVICE & SUPPOR
Preventative Maintenance Service Plans for Industrial Doors
Protect performance, reduce downtime and keep your industrial doors operating reliably.
ENTER WITH CONFIDENCE™
AUSTRALIAN MADE
Local engineering
6-MONTHLY PM
Planned servicing
24/7 SUPPORT
Assured & Premium
1800 010 221
Talk to our team
PREVENTATIVE MAINTENANCE
Why Preventative Maintenance Matters
Protect your investment with Remax Doors preventative maintenance service plans.
Reduce downtime, extend warranty and keep industrial doors operating reliably.
Industrial doors are one of the hardest-working assets in any warehouse, food processing facility or logistics centre. When they stop operating, productivity slows, energy costs increase and unplanned downtime can quickly become expensive.
Remax Doors Preventative Maintenance Service Plans are designed to keep your doors operating safely, reliably and in accordance with manufacturer recommendations, helping reduce unexpected breakdowns while extending the life of your investment.
Reduce Downtime
Minimise costly interruptions with scheduled servicing that keeps your industrial doors operating smoothly and prevents unexpected breakdowns.
Extend Door Lifespan
Protect your investment with maintenance aligned to manufacturer recommendations, helping extend the life of your doors and reduce long-term repair costs.
Maintain Safety & Compliance
Ensure your doors operate safely and reliably with regular inspections that support workplace safety standards and operational compliance.
Improve Energy & Operational Efficiency
Well-maintained doors seal properly, open smoothly and reduce energy loss – helping improve productivity across warehouses, logistics centres and food facilities.
SERVICE PLAN OPTIONS
Our Service Plans
Choose the right level of protection for your operation.
Select a plan to pre-fill the enquiry form below. Assured is recommended for the best balance of protection and value.
Entry Level
Ready Service
Essential coverage to keep you moving
Warranty
1YRS
Agreement
1YRS
Includes
- 6-monthly scheduled PM
- Extended warranty (parts)
- 24/7 online technical support
- Prioritised attendance
Most Popular
Assured Service
Comprehensive protection, zero surprises
Warranty
2YRS
Agreement
2YRS
Includes
- 6-monthly scheduled PM
- Extended warranty (parts)
- 24/7 online technical support
- Prioritised attendance
Premium
Premium Service
Maximum uptime, fully covered
Warranty
4YRS
Agreement
4YRS
Includes
- 6-monthly scheduled PM
- Extended warranty (parts)
- 24/7 online technical support
- Prioritised attendance
| Service Feature | Ready | Assured | Premium |
|---|---|---|---|
| Warranty / Agreement | 1 yr / 1 yr | 2 yr / 2 yr | 4 yr / 4 yr |
| Scheduled Servicing | |||
| 6-monthly scheduled PM service | ✓ | ✓ | ✓ |
| Service to manufacturer specifications | ✓ | ✓ | ✓ |
| Service report & documentation | ✓ | ✓ | ✓ |
| Warranty | |||
| Standard warranty - parts (1 year) | ✓ | - | - |
| Extended warranty - parts (2 years) | - | ✓ | - |
| Extended warranty - parts (4 years) | - | - | ✓ |
| Warranty from installation date | ✓ | ✓ | ✓ |
| Support & Extras | |||
| 24/7 online technical support | - | ✓ | ✓ |
| Prioritised service attendance | - | ✓ | ✓ |
| Service Agreement | |||
| Agreement term | 1 year | 2 years | 4 years |
| Pricing | List price per door | List price per door | List price per door |
| Auto-renewal (2-month cancellation notice) | ✓ | ✓ | ✓ |
Simple, Planned Support
How It Works
From plan selection to ongoing cover in four simple steps.
1
Select your plan
Choose the protection level that suits your operation.
2
We'll be in touch
A local Remax consultant confirms your site details.
3
Schedule service
We book your first six-monthly PM at a suitable time.
4
Stay covered
Your doors remain maintained, documented and warranted.
SUPPORT AND SERVICING
Request a Quote
Tell us about your site. We’ll take it from here.
Choose your preferred service plan and a Remax consultant will contact you to confirm the right coverage for your doors and operation.
Service plan enquiry
Fields marked * are required. Your selected plan is already included.
Prefer to speak with us? Call 1800 010 221
SUPPORT AND SERVICING
Frequently Asked Questions
Everything you need to know about preventative maintenance.
To know more about our Preventative Maintenance plan and understand if it’s right for your operation, get in touch with our team members today.
How often should industrial doors be serviced?
Remax Preventative Maintenance Service Plans include a scheduled 6-monthly PM (preventative maintenance) service, performed to manufacturer specifications, to keep your doors operating safely and reliably.
Does preventative maintenance extend my warranty?
Yes. All three plans include an extended parts warranty on top of standard cover: 1 year with Ready, 2 years with Assured, and 4 years with Premium — running from your installation date.
What happens if my door breaks down?
Call our freecall number, 1800 010 221, for prompt repairs and breakdown call-outs. Alternatively Request a Breakdown Service Call online, click here. Assured and Premium plan holders also receive prioritised service attendance and 24/7 online technical support.
Can I add a service plan after installation?
Contact our team on 1800 010 221 to discuss your site and door details, and we’ll confirm the right coverage for your facility.
What types of industrial doors can be covered?
Our service plans are designed for industrial door systems including rapid roller doors, sectional doors and swing doors — servicing is carried out to manufacturer specifications regardless of plan level.
What does preventative maintenance include?
Every plan includes a 6-monthly scheduled PM service, servicing to manufacturer specifications, and full service reporting and documentation — giving you a complete maintenance record for your doors.
What’s the difference between Ready, Assured and Premium?
- Ready — entry-level coverage: 6-monthly PM, 1-year extended parts warranty, 1-year agreement.
- Assured (most popular) — 6-monthly PM, 2-year extended parts warranty, 24/7 online technical support, prioritised service attendance, 2-year agreement.
- Premium — maximum cover: 6-monthly PM, 4-year extended parts warranty, 24/7 online technical support, prioritised service attendance, 4-year agreement.
Are emergency call-outs included?
Prioritised service attendance is included with Assured and Premium plans. Ready plan holders can still access repairs and breakdown call-outs by calling 1800 010 221.
How long does a preventative maintenance visit take?
The Preventative Maintenance service from Remax Doors typically takes 1 hour per door, and services and assesses all components of the doors.
Why is preventative maintenance better than reactive repairs?
Preventative maintenance is designed to reduce downtime, extend the life of your doors, maintain safety and compliance, and improve energy and operational efficiency — versus reactive repairs, which only address problems after they’ve already caused a breakdown or disruption.
REMAX DOORS SERVICE SUPPORT
Enter with Confidence
Reliable servicing. Experienced technicians. Support that keeps your operation moving.
REMAX DOORS SERVICE SUPPORT
Enter with Confidence
Reliable servicing. Experienced technicians. Support that
keeps your operation moving.