REMAX DOORS SERVICE & SUPPORT

Preventative Maintenance

Service Plans for Industrial

Doors

Protect performance, reduce downtime and keep your industrial doors operating reliably.

ENTER WITH CONFIDENCE™

REMAX DOORS SERVICE & SUPPOR

Preventative Maintenance Service Plans for Industrial Doors

Protect performance, reduce downtime and keep your industrial doors operating reliably.

ENTER WITH CONFIDENCE™

AUSTRALIAN MADE

Local engineering

6-MONTHLY PM

Planned servicing

24/7 SUPPORT

Assured & Premium

1800 010 221

Talk to our team

PREVENTATIVE MAINTENANCE

Why Preventative Maintenance Matters

Protect your investment with Remax Doors preventative maintenance service plans.

Reduce downtime, extend warranty and keep industrial doors operating reliably.

Industrial doors are one of the hardest-working assets in any warehouse, food processing facility or logistics centre. When they stop operating, productivity slows, energy costs increase and unplanned downtime can quickly become expensive.

Remax Doors Preventative Maintenance Service Plans are designed to keep your doors operating safely, reliably and in accordance with manufacturer recommendations, helping reduce unexpected breakdowns while extending the life of your investment.

Reduce Downtime

Minimise costly interruptions with scheduled servicing that keeps your industrial doors operating smoothly and prevents unexpected breakdowns.

Extend Door Lifespan

Protect your investment with maintenance aligned to manufacturer recommendations, helping extend the life of your doors and reduce long-term repair costs.

Maintain Safety & Compliance

Ensure your doors operate safely and reliably with regular inspections that support workplace safety standards and operational compliance.

Improve Energy & Operational Efficiency

Well-maintained doors seal properly, open smoothly and reduce energy loss – helping improve productivity across warehouses, logistics centres and food facilities.

SERVICE PLAN OPTIONS

Our Service Plans

Choose the right level of protection for your operation.

Select a plan to pre-fill the enquiry form below. Assured is recommended for the best balance of protection and value.

Entry Level

Ready Service

Essential coverage to keep you moving

Warranty 1YRS
Agreement 1YRS
Includes
  • 6-monthly scheduled PM
  • Extended warranty (parts)
  • 24/7 online technical support
  • Prioritised attendance
Premium

Premium Service

Maximum uptime, fully covered

Warranty 4YRS
Agreement 4YRS
Includes
  • 6-monthly scheduled PM
  • Extended warranty (parts)
  • 24/7 online technical support
  • Prioritised attendance

Compare every inclusion

View Full Plan Details
Service Feature Ready Assured Premium
Warranty / Agreement 1 yr / 1 yr 2 yr / 2 yr 4 yr / 4 yr
Scheduled Servicing
6-monthly scheduled PM service
Service to manufacturer specifications
Service report & documentation
Warranty
Standard warranty - parts (1 year) - -
Extended warranty - parts (2 years) - -
Extended warranty - parts (4 years) - -
Warranty from installation date
Support & Extras
24/7 online technical support -
Prioritised service attendance -
Service Agreement
Agreement term 1 year 2 years 4 years
Pricing List price per door List price per door List price per door
Auto-renewal (2-month cancellation notice)

Simple, Planned Support

How It Works

From plan selection to ongoing cover in four simple steps.

1

Select your plan

Choose the protection level that suits your operation.

2

We'll be in touch

A local Remax consultant confirms your site details.

3

Schedule service

We book your first six-monthly PM at a suitable time.

4

Stay covered

Your doors remain maintained, documented and warranted.

SUPPORT AND SERVICING

Request a Quote

Tell us about your site. We’ll take it from here.

Choose your preferred service plan and a Remax consultant will contact you to confirm the right coverage for your doors and operation.

Service plan enquiry

Fields marked * are required. Your selected plan is already included.

Prefer to speak with us? Call 1800 010 221
SUPPORT AND SERVICING

Frequently Asked Questions

Everything you need to know about preventative maintenance.

To know more about our Preventative Maintenance plan and understand if it’s right for your operation, get in touch with our team members today.

How often should industrial doors be serviced?

Remax Preventative Maintenance Service Plans include a scheduled 6-monthly PM (preventative maintenance) service, performed to manufacturer specifications, to keep your doors operating safely and reliably.

Does preventative maintenance extend my warranty?

Yes. All three plans include an extended parts warranty on top of standard cover: 1 year with Ready, 2 years with Assured, and 4 years with Premium — running from your installation date.

What happens if my door breaks down?

Call our freecall number, 1800 010 221, for prompt repairs and breakdown call-outs. Alternatively Request a Breakdown Service Call online, click here. Assured and Premium plan holders also receive prioritised service attendance and 24/7 online technical support.

Can I add a service plan after installation?

Contact our team on 1800 010 221 to discuss your site and door details, and we’ll confirm the right coverage for your facility.

What types of industrial doors can be covered?

Our service plans are designed for industrial door systems including rapid roller doors, sectional doors and swing doors — servicing is carried out to manufacturer specifications regardless of plan level.

What does preventative maintenance include?

Every plan includes a 6-monthly scheduled PM service, servicing to manufacturer specifications, and full service reporting and documentation — giving you a complete maintenance record for your doors.

What’s the difference between Ready, Assured and Premium?
  • Ready — entry-level coverage: 6-monthly PM, 1-year extended parts warranty, 1-year agreement.
  • Assured (most popular) — 6-monthly PM, 2-year extended parts warranty, 24/7 online technical support, prioritised service attendance, 2-year agreement.
  • Premium — maximum cover: 6-monthly PM, 4-year extended parts warranty, 24/7 online technical support, prioritised service attendance, 4-year agreement.
Are emergency call-outs included?

Prioritised service attendance is included with Assured and Premium plans. Ready plan holders can still access repairs and breakdown call-outs by calling 1800 010 221.

How long does a preventative maintenance visit take?

The Preventative Maintenance service from Remax Doors typically takes 1 hour per door, and services and assesses all components of the doors.

Why is preventative maintenance better than reactive repairs?

Preventative maintenance is designed to reduce downtime, extend the life of your doors, maintain safety and compliance, and improve energy and operational efficiency — versus reactive repairs, which only address problems after they’ve already caused a breakdown or disruption.

REMAX DOORS SERVICE SUPPORT

Enter with Confidence

Reliable servicing. Experienced technicians. Support that keeps your operation moving.

REMAX DOORS SERVICE SUPPORT

Enter with Confidence

Reliable servicing. Experienced technicians. Support that
keeps your operation moving.